Operational Excellence Coordinator

Overview

In this role you will drive operational efficiency by leading continuous improvement initiatives, applying Lean and problem-solving methods to optimise processes. You’ll work across functions to embed best practices, train teams, and manage OE projects from planning to reporting. You’ll focus on reducing risks and sustaining improvements that support business objectives and customer expectations. This is a hands-on role that blends coaching, project leadership, and change management within a fast-paced environment.

Pay / Benefits

• 70% off HelloFresh or Green Chef boxes
• Company pension scheme
• Gym membership
• Bupa private medical insurance (including dental & family cover options)
• Mental health first aiders and employee assistance programme
• Dog friendly office (London site)

Responsibilities

• Lead Yellow Belt/CI projects to improve key KPIs and deliver measurable results
• Train and coach employees on process improvement methodologies and tools
• Lead change initiatives and ensure adoption of new processes, technologies, and systems
• Manage Operational Excellence projects from planning through execution, monitoring and reporting
• Identify and mitigate operational risks and implement preventative measures
• Embed and standardise best practice, document improvements, maintain standard work, and share learnings across the network

Key requirements

• Continuous Improvement mindset with knowledge of Lean/problem-solving methodologies
• Strong problem-solving ability with capability to identify root causes and support Yellow Belt projects
• Data-driven and numerically confident with proficiency in Excel/Google Sheets
• Project management experience across improvement initiatives
• Manufacturing knowledge or experience in an operational environment
• Strong communication and cross-functional collaboration skills

• collaboration
• communication
• coaching and mentoring
• Lean methodologies
• problem-solving techniques
• data analysis (Excel/Google Sheets)

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