Moffat Medical PracticeMoffat HospitalHolmendMoffat DG10 9JY
We are looking for a motivated, organised and approachable Receptionist / Administrator to join our busy GP Practice team. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced environment and takes pride in delivering high standards of patient care and customer service.
As the first point of contact for many of our patients, you will play a vital role in ensuring the smooth day-to-day running of the practice.
Key Responsibilities
- Welcoming patients and visitors to the practice in a friendly and professional manner
- Answering telephone calls and responding to patient enquiries
- Booking, amending and cancelling appointments
- Processing repeat prescription requests
- Managing incoming and outgoing correspondence
- Maintaining accurate patient records and updating information systems
- Supporting clinicians and colleagues with administrative tasks
- Handling confidential information appropriately and in line with GDPR requirements
- Assisting with the general smooth running of reception and administrative services
About You
The successful candidate will:
- Have excellent communication and interpersonal skills
- Be confident dealing with members of the public in person and over the telephone
- Have strong organisational and administrative abilities
- Be able to work accurately under pressure and manage competing priorities
- Possess good IT skills, including Microsoft Office applications
- Be a reliable team player with a positive and flexible approach
- Demonstrate discretion when handling confidential information
While not essential, experience in the following would be advantageous:
- Previous reception or administration experience
- Experience working within a GP Practice, NHS setting or healthcare environment
- Knowledge of Vision, Docman, SCI Gateway or other clinical systems
What We Offer
- A supportive and friendly working environment
- Training and development opportunities
- NHS Pension Scheme (if applicable)
- Generous annual leave entitlement
- The opportunity to make a genuine difference to the local community
Remote rural
Reference:
Salary: £13.14 per hour. 25 hours per week.
Contract Type: Permanent
Posted On: 15/10/2026
Closing Date: 29/10/2026
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