Overview
In this Engineering Supervisor role, you will lead technical service delivery for a prestigious, high-end corporate tenant contract in Central London. You combine hands-on technical authority with team leadership and governance to maintain elite infrastructure and client trust. You will drive uptime, safety, and compliance while engaging senior stakeholders. This is a flagship setting offering clear progression into Technical Account Management and Contract Management, with a strong emphasis on professional delivery and excellence.
Pay / Benefits
- pension scheme
- private healthcare options
- performance-related bonus
Responsibilities
- Lead and mentor a multi-skilled engineering team, overseeing PPM and reactive work via CAFM
- Ensure 100% uptime of critical tenant infrastructure (UPS, Chillers, power, HVAC/FCU)
- Supervise, induct, and audit subcontractors to meet site standards and quality benchmarks
- Maintain asset statutory compliance folders and audit-ready logbooks (Emergency Lighting, Water Hygiene/L8, Fire Safety)
- Act as safety authority on-site: review RAMS and issue Permits to Work
- Lead incident investigations and root-cause analyses with detailed reporting
- Manage relationships with Facilities Managers and workplace teams; provide clear updates and escalation point
- Identify system optimizations, energy-efficiency opportunities, and support quotes for extra works
- Contribute to commercial opportunities and collaboration with management for service improvements
Key requirements
- Level 3 (or equivalent) in Electrical or Mechanical engineering
- Proven Lead Engineer or Technical Supervisor experience in high-end commercial offices or premium tenant contracts
- Strong CAFM (Concept, Maximo) and BMS knowledge
- Excellent interpersonal and client-facing communication; resilient under pressure
- strong communication and presentation
- stakeholder management
- resilience under pressure
- CAFMS such as Concept or Maximo
- Building Management Systems (BMS)
- PPM and reactive maintenance management
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