Education Software Scoping Consultant

Overview

In this role you will bridge customer needs with delivery capabilities, guiding the early scope for software implementations. You’ll represent the Professional Services team during sales, shaping clear, achievable plans and ensuring aligned expectations before delivery. The role offers autonomy to build consistent scoping approaches and to influence how sales to delivery journeys are executed. You’ll work across IRIS Education to connect Sales, Pre-Sales and implementation specialists, delivering measurable impact.

Pay / Benefits

• remote work
• autonomy to shape approach
• career progression path (Consultant → Senior → Lead → Principal)
• leadership support
• inclusion and wellbeing culture
• continuous learning and development

Responsibilities

• Ask focused discovery questions to uncover objectives, data, constraints, gaps, risks and dependencies with Sales and Pre-Sales
• Create clear Statements of Work covering deliverables, milestones, assumptions, responsibilities and exclusions
• Balance ambition with practicality by clarifying effort, sequencing and risk before finalising scope
• Provide a structured handover to project teams to start delivery without repeating discovery
• Develop knowledge across the education software portfolio and contribute reusable scoping templates and guidance
• Collaborate with multiple stakeholders across Sales, Pre-Sales and delivery teams to align on customer outcomes

Key requirements

• Experience gathering and challenging business requirements and translating them into clear scope and deliverables
• Experience writing Statements of Work, proposals, scoping documents or comparable contractual documentation
• Clear writing with attention to assumptions, dependencies and exclusions
• Commercial awareness of how scope, effort and risk affect cost and timelines
• Experience within or alongside software sales and implementation or consulting delivery teams
• Confidence engaging with customers and senior stakeholders including when resetting expectations

• Strong communication and questioning to challenge assumptions
• Building customer trust and influencing colleagues who do not report to you
• Commercial awareness and pragmatic negotiation
• Statements of Work writing
• Discovery and requirements gathering
• Stakeholder management

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