Company: ARM LIMITED
Location: Reading
Job Description:
ARM LIMITED in Reading, UK, is seeking an experienced Service Management Leader to own end-to-end governance, drive global service reviews, and ensure SLAs and XLAs reflect user experience alongside contractual performance.
You will coordinate regional delivery teams, govern cross-supplier arrangements, manage escalations, and guide readiness for expansion while applying ITIL 4, SIAM, XLAs, and ServiceNow to enable measurable improvements.
#J-18808-Ljbffr…
Posted: October 18th, 2026