Strategic Service Delivery & Governance Lead

Company: CDW group
Apply for the Strategic Service Delivery & Governance Lead
Location: London
Job Description:

CDW is seeking a Service Delivery Manager to govern managed services across assigned accounts, ensuring delivery aligns with contracts, SLAs, and business outcomes. The role blends financial accountability, service performance, and customer relationship leadership, working with internal teams to drive continuous improvement.

You will oversee incident, change, and problem management, produce insightful reports, and help drive service-led growth while maintaining strong stakeholder engagement and

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Posted: October 17th, 2026