Senior AI Delivery Consultant

Overview

As a Senior AI Delivery Consultant, you will lead end-to-end delivery of Workforce AI solutions across global enterprise customers. You will coordinate cross-functional teams, manage executive relationships, and guide implementations from solution design to HyperCare, ensuring measurable business outcomes. You will shape delivery methodologies and governance to scale impact, driving adoption and long-term value. This role offers strategic influence across product, engineering, and customer success in a fast-moving AI-powered platform environment.

Pay / Benefits

• salary range 57700 – 92300 GBP
• annual bonuses
• comprehensive benefits
• equitable pay
• market-driven compensation
• skill-based appraisals

Responsibilities

• Own end-to-end customer execution from Solution Design handoff through HyperCare
• Develop delivery plans, implementation strategies, and governance frameworks
• Establish project milestones, success measures, and operational readiness criteria
• Serve as the primary delivery leader for customer engagements
• Facilitate executive steering committees and status reviews
• Coordinate cross-functional teams across Advisory, Solution Design, Product Management, Engineering, FDE, Customer Success, Sales, Delivery Services
• Drive testing, validation, launch readiness, and deployment activities
• Support transition through HyperCare to Customer Success, ensuring ongoing adoption

Key requirements

• 8+ years of experience in enterprise SaaS delivery, implementation leadership, program management, consulting, or customer execution
• Experience managing complex enterprise customer implementations
• Strong executive stakeholder management skills
• Experience leading cross-functional teams in matrixed organizations
• Exceptional communication and organizational skills

• Executive relationship management
• Cross-functional collaboration
• Excellent communication
• Enterprise SaaS delivery
• AI-enabled software solutions
• Delivery governance and program management

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