Family Support Practitioner

Overview

In this role you support children, young people and families through early intervention and whole-family practice within the Family Help Service. You will work as part of the Bright Start 0-5 network, delivering trauma-informed, relationship-based support to prevent escalation of need. You’ll hold a caseload, conduct whole-family assessments, and develop outcome-focused, family-led plans. You will coordinate with education, health, social care and voluntary partners to mobilise community resources. This opportunity lets you contribute to sustainable change for families and align with a forward-thinking, improvement-driven service.

Pay / Benefits

• Up to 31 days leave per year, increasing to 36 days after five years
• Flexible working arrangements
• 35-hour working week
• Learning and development opportunities
• London Living Wage
• Cycle to Work scheme

Responsibilities

• Provide timely, flexible support to families at the earliest opportunity to prevent escalation
• Manage a caseload across a range of needs, including complex family situations
• Undertake whole-family assessments and develop outcome-focused, family-led plans
• Deliver direct support through home visits, community-based interventions, Family Hubs and Children’s Centres
• Engage wider family members, community resources and professional networks to strengthen protective factors
• Coordinate with education, health, social care and voluntary sector partners to ensure right help at the right time
• Empower families to develop sustainable solutions and improve family functioning
• Contribute to continuous service improvement within a trauma-informed and motivational framework

Key requirements

• Demonstrable experience of holding a caseload of families
• Experience in undertaking whole-family assessments
• Ability to develop outcome-focused family plans

• relationship-based practice
• collaboration and partnership working
• empathy and active listening
• communication and advocacy
• cultural sensitivity and inclusivity

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