Aquatics & Operations Manager

You’ll own the livestock side of our UK operation: setting up and running the systems, receiving imported shrimp and fish, keeping them healthy, and getting orders out the door packed perfectly

Role Overview

Key Responsibilities

• Set up, maintain and monitor aquarium systems, filtration and water quality for shrimp, nano fish, snails and plants.
• Receive and acclimate imported livestock, run quarantine, and decide when stock is healthy and ready to sell.
• Carry out daily health checks, water testing and record keeping, spotting and resolving problems early.
• Pick, pack and dispatch live orders for next day delivery, using the right packing for each season.
• Keep stock counts accurate and report losses honestly and promptly.
• Keep the site safe, clean and ready for emergencies, including power or equipment failures.
• Train and coordinate a part time relief team member to cover weekends and holidays.
• Work closely with our US operations team by video and messaging, including occasional calls outside UK hours.

Qualifications & Skills

• At least 2 years of hands on experience caring for tropical freshwater livestock, for example in an aquatics store, wholesaler, breeder or public aquarium.
• Strong knowledge of water chemistry (pH, GH, KH, TDS and the nitrogen cycle).
• Ability to recognise and treat common fish and invertebrate health issues.
• Experience with quarantine and receiving new livestock.
• Confident with basic computer tools for stock records, order lists and team messaging.
• The right to work in the UK.
• Desirable: experience keeping or breeding Neocaridina or Caridina shrimp, packing livestock for courier delivery, or supervising others.

What we’re looking for

• Someone who genuinely cares about animal welfare and takes pride in healthy stock.
• A self starter who can run a site day to day without close supervision.
• Organised and dependable, with good record keeping and attention to detail.
• Honest and accountable: you report problems early and own the outcome.
• Calm under pressure when things go wrong, from a delayed shipment to a power cut.
• A clear communicator who enjoys working with a small, international team.
• Excited to build a new operation from the ground up.

What we offer

• A good compensation based on experience and skills.
• A defined 40 hour week, with funded weekend and holiday cover so you’re not on call every day.
• Training and support from an experienced US livestock team.
• The chance to build and shape a new UK operation, with room to grow as the business expands.

Our hiring process

• Intro call with our team (30 min).
• Video Interview covering livestock care, problem solving and how you work.
• Assessment of skills.
• Final conversation with leadership and offer.

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