Luxury Reservations & Guest Experience Specialist

Louma Country Hotel is seeking a Reservations Agent to manage inquiries, bookings and guest communications with warmth and efficiency. You will handle enquiries across channels, maintain availability and rates, and coordinate pre-arrival details to ensure a seamless guest journey.

Experience in luxury hospitality and proficiency with CRM/PMS and Microsoft Office are essential. A proactive, detail-oriented approach and ability to work weekends may be required.

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