Complaints Resolution Specialist – Flexible, Edinburgh

Scottish Public Services Ombudsman is seeking two full-time complaints reviewers on fixed-term contracts until 31 March 2027, based in Edinburgh. The role requires strong analytical skills and experience in handling complaints, with opportunities for secondments and a comprehensive benefits package.

You will analyse, resolve and report on complaints across public services, engaging with diverse stakeholders while upholding fairness and impartiality.

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