2nd Line IT Support Engineer — 24/7 Tech Team

Krome Technologies is seeking a Second Line IT Support Engineer to join our 24×7 technical support team at HQ in Chertsey. You will handle escalated hardware/software issues and work with Microsoft stack and virtualization technologies.

The role requires practical experience with Windows Server 2016+, Hyper-V, VMware, and networking, plus strong communication skills and a customer-focused approach. Shift patterns cover 4 days/nights blocks with rest, and occasional travel to London or client

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