Overview
In this role you will lead daily operations at a high-profile LGBTQ+ nightlife venue, directing a large team to deliver outstanding guest experiences. You’ll help shape the venue’s future while maintaining an inclusive, safe environment. The position blends hands-on management with strategic oversight of events and service standards in a dynamic nightlife setting.
Pay / Benefits
- career development
- dynamic, inclusive working environment
- opportunity to lead a high-profile venue and major events
Responsibilities
- oversee daily venue operations
- lead a large team and drive performance
- deliver exceptional customer experiences
- manage recruitment, rotas, training, and team development
- ensure service standards align with the venue brand
- support scheduling for nights, weekends, and overtime
- contribute to shaping the venue’s future and events strategy
Key requirements
- Proven management experience in a busy nightclub, bar, or large hospitality venue
- Valid Personal Licence to Sell Alcohol
- Strong leadership, communication, and organisational skills
- Experience managing recruitment, rotas, training, and team performance
- Excellent customer service and problem-solving abilities
- Flexibility to work nights, weekends, and overtime
- Genuine commitment to equality, diversity, and inclusion
- Experience in LGBTQ+ nightlife is advantageous
- leadership
- communication
- customer service
- problem-solving
- flexibility
- Valid Personal Licence to Sell Alcohol
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