IT Assistant — 39h/wk, 1st‑Line Hotel IT Support

Mandarin Oriental Hyde Park, London is seeking an IT Assistant to join our IT team. The role involves providing 1st line IT support to guests and colleagues, configuring networks, managing user accounts and security, and troubleshooting network issues on a rotating 39-hour weekly schedule.

You will work across hotel systems and collaborate with multiple departments to ensure seamless IT operations. We value clear communication, a guest-service mindset, and flexibility to cover shifts including

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