Role Summary
We are looking for enthusiastic individuals to join our welcoming Clinical Measurements team as a Service Administrator (previously known as Medical Secretary). This is based at the RDE and Ottery St Mary Hospital. We actively encourage you to reach out for an informal chat about the role, or to arrange a visit to the department.
More detail about the role
You will be pivotal to the communication between our patients and our clinical staff – answering patient calls and queries, nurse queries, liaising with consultants.
- Reception Cover
- Booking appointments from waiting lists
- Setting up and updating clinics
- Monitoring waiting times
- Reviewing patient pathways from the point of referral to treatment
- Liaising with other health care services
- Providing assistance and support to other administrative and clinical members of the department or division, including managing telephone communications and addressing patient enquiries from patients, carers, or visitors.
- Proof reading clinical letters (please note there is no audio typing within this role)
Working Pattern
Monday – Friday between 8 – 5 depending on hours agreed (preference to be discussed within interview)
EEO Statement
Preference will be given to staff with ‘Priority’ and ‘At Risk’ status including NHS At Risk staff throughout Devon.
Vacancy Status
The Royal Devon University Healthcare NHS Foundation Trust reserves the right to close vacancy when sufficient applications have been received.
Benefits
Looking after you is important to us. We strive to help our staff create a healthy work-life balance through flexible working schemes and our family friendly policies.
If you are starting out in the NHS, you’ll start with days paid annual leave (plus bank holidays), rising to days plus bank holidays.
You will benefit from access to our own comprehensive occupational health services, including counselling, onsite wellbeing activities and groups.
We will work together to maintain a culture that develops and supports you and your team. This might include funding for a care certificate, a degree or leadership qualifications. Or it might include days off to study, engage in CPD or rotational placements to help you hone your skills. Wherever you are heading in the NHS, we will help you get there.
Salary is not the only financial benefit.
You will have access to an extensive range of staff discounts on shopping, fitness and leisure options and you can spread the cost of technology and home appliance purchases from major retailers. You will also have access to other benefits including:
- National discount services such as the Blue Light Card and Health Service Discounts.
- Salary sacrifice options including our OFSTED rated outstanding nursery onsite at Exeter
- Car lease schemes.
- The NHS Pension scheme (one of the most generous and comprehensive in the UK).
- Cycle to work scheme
These are just a few of the benefits available – if the role is something you are interested in, we would love to hear from you.
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