Senior Portfolio Manager

Overview

In this role, you drive the maturation of transformation delivery across the firm, overseeing project delivery teams and aligning initiatives with the transformation roadmap. You will partner with senior stakeholders to embed a culture of high-quality, user-centred change and provide strategic direction and coaching. Your leadership shapes how operational change is delivered and how the team performs, with autonomy to influence methods and build a high-performing function. Expect cross-functional collaboration, governance adherence, and hands-on support during critical programme phases.

Pay / Benefits

• competitive salary
• 25 days holiday (increasing to 30)
• private medical insurance
• flexible benefits scheme
• fully flexible working
• hybrid working

Responsibilities

• Establish trust and credibility with stakeholders and set clear performance expectations for delivery teams
• Partner with the Senior Change Manager to execute the change management strategy aligned to the transformation roadmap
• Collaborate with the Senior PMO Manager to allocate resources and manage change requests across the portfolio
• Ensure cohesive, high-quality delivery with governance, processes and standards aligned to the Operational Change Playbook
• Provide guidance on business case development, scope definition, strategic alignment and measurable benefits
• Identify and mitigate portfolio-level risks and issues with the team to surface themes and solutions
• Oversee the full programme lifecycle, including onsite representation during critical phases
• Implement tools and techniques to reinforce and measure desired behaviours
• Model high-quality delivery standards and lead the development of governance and documentation
• Act as trusted advisor to Head of Transformation and Operations, supporting departmental planning and portfolio evolution

Key requirements

• Proven experience leading complex change programmes both personally and via a team
• Strong track record in managing and developing high-performing teams
• Extensive experience in business change management and operational readiness
• Experience in change/resource/risk/issue management and benefit realisation processes
• Analytical skills to manage multiple priorities and solve problems
• Strong influencing and interpersonal skills
• Comfort with ambiguity and ability to challenge the status quo
• Excellent verbal and written communication across audiences
• Understanding of different organisational change and process improvement models
• Excellent facilitation and presentation skills
• Creative and strategic thinking with big-picture vision
• Excellent workload management and prioritisation
• Commercial awareness

• Influencing and interpersonal skills
• Strong communication and presentation abilities
• Facilitation and collaborative leadership
• Change management
• Portfolio management
• Governance and compliance with playbooks

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