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Reports To: Registered Manager / Care Coordinator

Location: Middlesbrough, Stockton-on-Tees, Redcar & Cleveland

Hours: Full time, part-time, bank availability

Job Purpose

To provide safe, high-quality, person-centred care and support in individuals’ homes and the community, promoting dignity, independence, choice and wellbeing in line with care plans, risk assessments, company policies and CQC standards.

Key Responsibilities

• Provide person-centred care and support, including personal care, mobility, nutrition, hydration and domestic tasks where required.
• Support individuals to develop independence and access social, leisure and community activities.
• Administer or assist with medication when trained and assessed as competent.
• Provide emotional support, reassurance and companionship.
• Monitor and report changes in health, wellbeing, behaviour or risk.
• Maintain accurate care records, including care notes and MARs.
• Follow safeguarding, health and safety, infection control, confidentiality and other company policies.
• Work professionally with colleagues, families and other professionals.
• Attend required training, supervision and team meetings.
• Work flexibly, including evenings, weekends and bank holidays where required.

General Responsibilities

• Promote dignity, privacy, equality, diversity and inclusion.
• Maintain professional boundaries and act with honesty and integrity.
• Report safeguarding, health and safety and other concerns promptly.
• Comply with relevant legislation, including the Health and Safety at Work – – Act, Mental Capacity Act, GDPR and applicable CQC requirements.
• Undertake other reasonable duties as directed by the Registered Manager.

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