24/7 Connect Response Officer – Empathetic Care & Crisis Support

Company: North East Combined Authority
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Job Description:

Middlesbrough Council’s Connect service is recruiting a full-time Connect Response Officer to join the 27/7 emergency monitoring and response team in Middlesbrough. You will provide high-quality, person-centred care to residents, assessing needs and guiding actions to keep people safe at home.

The role requires empathy, patience, excellent communication, organisational skills and technical confidence. A Full UK Driving Licence is essential; sponsorship is not offered.

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Posted: October 18th, 2026