Pay Rate: £13 – £13.50 (typical earnings up to £16 p/h with tips)
Hours/Schedule: 40-45 per week (hours are negotiable)
Role: Floor Supervisor
Commencement Date: ASAP
Be part of something new – join Maki & Ramen
We’re Maki & Ramen – a vibrant Japanese-inspired dining concept known for fresh sushi, flavourful ramen, and warm, welcoming hospitality. With a focus on quality ingredients, great service, and a relaxed but energetic atmosphere, we aim to create a memorable experience for every guest.
Maki & Ramen is looking for an experienced and motivated Floor Supervisor to support the management team in leading front-of-house operations. This is a great opportunity to take on a leadership role, help maintain excellent service standards, and contribute to a positive team culture in a busy, fast-paced restaurant environment.
If you’re passionate about hospitality, thrive under pressure, and enjoy leading a team to deliver outstanding guest experiences, we’d love to hear from you.
Key responsibilities:
- Support the day-to-day running of front-of-house service, ensuring smooth and efficient operations.
- Lead, motivate, and guide the team during service to maintain high hospitality standards.
- Deliver excellent customer service and handle guest feedback or concerns professionally.
- Ensure cleanliness, organisation, and presentation standards are consistently maintained.
- Assist with staff training, onboarding, and ongoing development.
- Coordinate closely with the kitchen team to ensure seamless service flow.
- Help monitor stock levels, team performance, and operational procedures.
- Ensure compliance with company policies, health & safety, and food hygiene standards.
Skills & Qualifications:
- Previous experience in a supervisory or senior front-of-house role within hospitality.
- Strong communication, leadership, and organisational skills.
- Ability to work efficiently in a fast-paced restaurant environment.
- A positive, proactive attitude with a passion for customer service.
- Flexibility to work evenings, weekends, and busy service periods.
As part of our team, you will receive a motivated and friendly working environment, delicious team meals and a competitive salary + tips.
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