Hybrid 2nd Line IT Support Engineer (MSP)

Bechtle UK in Northampton is seeking a 2nd Line Service Desk Engineer to join a hybrid team delivering proactive and reactive support for customers. You will resolve incidents efficiently, maintain SLAs, and collaborate with 1st/2nd line and field engineers to communicate effectively.

The role focuses on Microsoft front/back end products, Citrix, VMware and Cisco technologies, with emphasis on documentation, audits, and service improvements. Hybrid work and career progression are offered.

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