Bilingual CX Specialist (EN/DE) for Bike Insurance

Laka is hiring for a Customer Experience role that sits at the heart of our CX function. You will be the first point of contact for general and claim-related enquiries, helping cyclists and partners navigate our products, processes and ecosystem.

You’ll join a small, dedicated team with opportunities to impact how we serve members across the UK and beyond, working in a remote-first, hybrid setup with offices in London and Bristol.

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