Desktop Claims Investigator

Crawford & Company in the United Kingdom is seeking an investigator to carry out desktop investigations and complete Investigative Telephone Interviews (COI). You will manage a caseload within client SLAs, and investigate loss and/or damage claims in detail, providing advice to policyholders and managing expectations.

You will maintain files to Crawford standards, validate policy cover, and provide regular updates to Technicians, Insurers and Branches.

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