An exciting opportunity as arisen for a development post (band 2 to 3), initially for 9 months fixed term. In conjunction with the Directorate Support Manager, actively assist in the administrative support to the Senior Management team to provide administration and secretarial support to the Physiotherapy & Occupational Therapy Directorate as required.
The post holder will be required to demonstrate a significant level of initiative in organizing their workload. They will provide high ‑ quality secretarial and administrative support across PT/OT services.
Key duties include ESR/Health Roster support, database management and reporting, stock control and ordering, processing mail / email / telephone queries, supporting Senior Management on a daily basis, sickness monitoring, and letter generation.
Key responsibilities
- Deliver accurate word ‑ processing, correspondence and diary management.
- Manage staff administration and maintain records.
- Complete monthly salary and sickness returns
- Assist with ESR / Health Roster input.
- Order and control stationery and equipment.
- Support staff with general queries.
Main duties of the job
To provide administration and secretarial support for the Physiotherapy & Occupational Therapy Services Department and prioritising workload as appropriate.
As directed by the Directorate Administration Manager revise and implement Administrative and Clerical working procedures as required.
To provide word processing services, including the production of accurate and high quality typewritten material to prepare letters using specified templates where appropriate.
To receive and process incoming mail, bringing this and other relevant matters to the attention of the appropriate member of the Physiotherapy and Occupational Therapy Directorate and taking independent action as necessary. To review incoming general correspondence and establish the extent or sensitivity of various matters and report back to the Senior Management team.
To support in the recruitment and selection procedure and to maintain and update department staff files as required.
To complete monthly salary and sickness returns, including on-call and overtime forms by designated deadline.
To respond quickly and promptly to enquiries received from staff, patients, visitors and outside bodies.
Working for our organisation
The Royal Wolverhampton NHS Trust is one of the largest NHS trusts in the West Midlands providing primary, acute and community services and we are incredibly proud of the diversity of both our staff and the communities we serve. We are building a workforce that can help us to fulfil our values, improve the quality of care for patients, and solve the health care problems of tomorrow. We’re passionate about the value that diversity of thinking and lived experience brings in enabling us to become a learning organisation and leader in delivering compassionate care for our patients.
We are delighted that we have been rated as “Good” by CQC. We have achieved numerous awards; The Nursing Times Best Diversity and Inclusion Practice and Best UK Employer of the Year for Nursing Staff in 2020.
The Trust is a supportive working environment committed to creating flexible working arrangements that suit your needs and as such will consider all requests from applicants who wish to work flexibly.
Detailed job description and main responsibilities
Please see attached Job Description/Person Specification for a full detail of role and main responsibilities
Person specification
Qualifications
- GCSE in Maths and English
- Recent office experience within a Health related environment.
- Ability to demonstrate accuracy and attention to detail
- Microsoft Office Experience
- Careflow / PAS system
Flexible Working
As a major employer in the Black Country and West Birmingham region we are committed to supporting all employees to achieve a healthy work life balance. We want the Black Country and West Birmingham region to be the best place to work and as such will consider all requests to work flexibly taking into account personal and individual circumstances alongside the needs of the service. We encourage all prospective applicants to discuss their individual circumstances with the Recruiting Manager as part of the on-boarding process.
Qualifications
Please be advised that if the post that you are applying for requires any level of qualification (e.g. A-Levels, Degree etc) or Professional Registration (e.g. Nursing and Midwifery Council, General Medical Council etc) you will be required to provide proof as part of the pre‑employment process. By submitting your application you are giving the Trust permission to check the qualification certificates provided back to the source provider. Please note that a sample of all applicant’s qualifications will be checked with the educational institution or provider. Furthermore, a sample of all applicants’ qualifications will be checked back to the educational institution or provider to interview letters to further deter fraud.
Visa/Sponsorship Information
In line with UKVI requirements, the Trust is unable to sponsor any applicants for Skilled Woker Visas who do not meet the minimum eligibility requirements including applicable salary thresholds and concessions. Before applying, please ensure that you have the right to work in the UK, or that the role is eligible for sponsorship. For more information, please visit: Health and Care Worker Visa or Skilled Worker Visa .
Employer certification / accreditation badges
The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
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