CX Architect: AI-Driven Digital Travel Experience

Company: Orbit Mobile Travel eSIM
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Job Description:

Orbit Mobile Travel eSIM is seeking a hands-on Digital Customer Experience Manager to help build the future of customer experience. This is not a traditional contact centre role; the priority is a simple, proactive experience that reduces the need for support across app, website, onboarding, activation, self-service and refunds.

You will own the end-to-end journey, use data, AI and automation to identify friction, improve conversion and retention, and lead cross-functional work with product,

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Posted: October 17th, 2026