Ecommerce Manager- Myprotein

Overview

In this role you will own the UK ecommerce trading strategy for Myprotein, driving revenue and profitability through optimized merchandising, campaigns and product launches. You’ll work with cross-functional teams to deliver a seamless customer experience across nutrition, supplements and activewear, improving conversion and retention in a fast-paced D2C environment. You will use data to inform trading decisions, monitor performance and shape regional ecommerce growth. This is a high-impact opportunity to influence the customer journey and expand Myprotein’s UK market presence.

Pay / Benefits

• 25 days’ annual leave + bank holidays
• birthday off
• maternity/paternity pay
• compassionate leave
• volunteer leave
• staff discount up to 50%

Responsibilities

• Own day-to-day UK ecommerce trading performance and hit revenue targets
• Develop and execute trading plans, promotions calendars and product launches across nutrition, supplements and activewear
• Plan campaigns around key UK trading moments
• Identify opportunities to increase conversion, AOV and repeat purchases via merchandising, bundles and promotions
• Coordinate pricing, promotions, stock availability and assortment with UK demand
• Monitor sales and margin, adjust activity for maximum return
• Optimize customer journey on mobile and desktop for a seamless experience
• Deliver Arabic and English content and campaigns with regional teams
• Improve checkout and content to boost conversion and trust
• Track ecommerce metrics and provide actionable recommendations
• Monitor competitors and market trends across fitness and activewear
• Collaborate with marketing, CRM, creative and technical teams for regional campaigns
• Partner with acquisition, influencer and CRM teams to move customers from first purchase to repeat
• Coordinate product launches across regional websites and digital channels
• Work with operations and customer service to address delivery/service issues impacting experience
• Share regional insights to shape the wider brand and ecommerce strategy

Key requirements

• 3–5+ years in ecommerce, digital trading or online retail
• Experience trading across UK markets and knowledge of regional shopping behaviours
• Strong understanding of ecommerce KPIs, CRO, customer journeys and digital performance
• Experience with Shopify, Magento or similar platforms
• Strong analytical skills with Google Analytics and reporting tools
• Commercial mindset with track record of online revenue growth
• Experience delivering localized experiences across multiple markets
• Strong communication and stakeholder management
• Ability to manage multiple priorities in a fast-paced environment
• Interest in fitness, sports nutrition and active lifestyles (advantage)

• strong communication
• stakeholder management
• cross-functional collaboration
• Shopify
• Magento
• Google Analytics

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