B2B Travel Experience Lead

Company: Expedia
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Job Description:

Expedia Group is seeking a motivated Customer Experience Manager to elevate our B2B servicing for RAPID API, TAAP and WLTP platforms. You’ll help define servicing requirements, drive initiatives from conception to deployment, and ensure scalable, reliable customer experiences.

You’ll collaborate across Product, Tech and Operations, leveraging automation and data-driven insights to reduce manual effort and improve partner satisfaction in a fast-paced, matrixed environment.

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Posted: October 17th, 2026