Business Development Manager – London

Overview

In this role you drive the intermediary strategy across a defined territory, promoting partnerships with mortgage brokers and lenders. You work closely with broker firms and senior stakeholders to shape joint approaches that enhance the intermediary and end-customer experience. You will engage through a mix of face-to-face and virtual interactions, monitor market trends, and build long-term relationships. This is a consultative, non-sales-target role focused on quality opportunities, risk mitigation, and sustainable growth for the Society.

Pay / Benefits

• 28 days holiday + bank holidays
• annual discretionary bonus
• personal pension with enhanced contributions
• car allowance or car scheme
• maternity, paternity and shared parental leave
• extensive wellbeing support`,`life assurance (6x annual salary)

Responsibilities

• Promote the intermediary strategy across the designated territory and engage broker partners
• Develop and nurture long-term broker relationships and opportunities
• Monitor market conditions, volumes, and emerging trends to adjust strategies
• Collaborate with broker firms and internal teams to drive higher-quality mortgage applications
• Engage senior stakeholders to identify business opportunities and co-create joint plans
• Coordinate with Telephone Business Development Manager to manage the territory effectively
• Represent the Society’s proposition with professionalism and influence in external interactions
• Act as an external influencer for key accounts and brokers across the wider field team and corporate accounts

Key requirements

• Current experience in the mortgage intermediary sector
• Experience as a business development manager and/or telephone business development manager
• Strong mortgage intermediary experience
• Ability to build long-term business relationships in a consultative manner
• Sound commercial knowledge of the UK mortgage market
• Ability to negotiate and influence effectively
• Excellent communications skills with stakeholders at all levels
• Ce-map qualification (helpful)

• consultative mindset
• excellent communication
• rapport and trust building
• stakeholder management
• negotiation and influence

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