VIP Guest Relations Executive

Sofitel London St James is seeking a guest relations professional to ensure every stay is luxury-level, with a focus on VIP arrival management, personalised welcomes, and seamless front-office coordination. You will anticipate guest needs and execute cousu main moments to elevate the guest experience at all touchpoints.

As part of a five-star team, you will uphold Sofitel’s standards, handle VIP requests with discretion, and collaborate across departments to deliver flawless service for every

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