Luxury Aftercare Specialist

Burberry is seeking an Aftercare Consultant for our Bond Street store in London. You will manage end-to-end customer enquiries, diagnose needs, liaise with repair centres and store teams, and ensure a luxury, seamless client journey from inquiry to resolution.

In this role, you will cultivate relationships that strengthen brand loyalty and contribute to sales revenue while embodying Burberry’s values and commitment to exceptional service.

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