I am currently recruiting for a permanent Treasury Systems Support Specialist who has hands-on knowledge of FIS Integrity.
This role is responsible for the operational stability, monitoring, first-line resolution of Treasury systems and integrations. The role is responsible for the execution of critical Treasury processes including payments, liquidity management and reporting.
Key Responsibilities
- Oversight: Monitor EOD/SOD and intraday jobs across SWIFT, APIs, EBICS, and bank platforms.
- Data Validation: Verify inbound bank statements, market data, and trade feeds for daily cash positioning.
- Execution: Perform daily operational checks and runbooks to manage failed processes and controlled reprocessing.
- Triage & Resolution: Log, classify, and resolve L1/L2 incidents in ServiceNow within established SLAs.
- Escalation: Provide structured diagnostic context (logs, screenshots, business impact) when escalating complex issues to L3.
- Resilience: Assist in major incident bridge calls to rapidly restore critical payment and liquidity workflows.
- Reconciliation: Validate transaction, position, balance, and exposure data across Treasury systems for audit readiness.
- Testing & Releases: Support UAT, regression testing, and business readiness checks for SaaS platform updates.
Qualifications & Skills
- Experience: 2-5 years in 1st/2nd line Treasury or Financial Systems Support.
- Core Knowledge: Solid understanding of treasury workflows (payments, liquidity, settlements) and ITIL incident management.
- Tools: Proficiency with ITSM tooling (ServiceNow or equivalent).
- Education: Bachelor’s degree in Finance, IT, or a related field.
- Platforms: FIS Integrity System, SWIFT, EBICS, and API integrations.
- Technical Skills: Basic SQL/data interrogation and hands-on UAT testing experience.
Unfortunately our client cannot offer sponsorship for this position.
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