Hybrid Customer Service & Admin Specialist – Broker Support

Company: Online Direct
Apply for the Hybrid Customer Service & Admin Specialist – Broker Support
Location: East Farndon
Job Description:

Online Direct is seeking a Customer Service Administrator to join the Broker Support Team on a hybrid basis. The role offers a salary between £24,460 and £27,000 DOE, plus a bonus, with 37 hours per week, Monday–Friday.

Based in Northampton, you will serve as the first point of contact for customers, manage contract queries, and support energy brokers with back-office tasks to ensure smooth contract activations.

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Posted: October 16th, 2026