Preferred Accounts Care Specialist

UPS is seeking a Customer Service Associate for our Nottingham site. You will provide one-to-one support for UPS Preferred accounts, resolving tracking, billing and claims issues while owning cases from first contact to resolution. Based in Nottingham, you will work 37.5 hours per week, with shifts between 8 a.m.

and 6 p.m., delivering clear updates and proactive service. You will engage customers by phone and email, provide issue resolution, and document interactions to ensure a smooth,

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