Solutions Consultant – Fraud & Identity

Overview

You will serve as the UK Identity & Fraud market expert, guiding customers and the sales team with insight, strategy, and practical, data-driven solutions. You’ll translate complex requirements into approaches that balance smooth customer experience with strong authentication. Your work supports revenue growth by educating and enabling the UK sales force and by shaping strategies with customers. This role blends problem-solving with cross-functional collaboration to drive meaningful business impact.

Pay / Benefits

• Generous holiday allowance
• Health screening and private medical benefits
• Pension scheme
• Share option scheme
• Travel season ticket loan
• Electric Vehicle Scheme

Responsibilities

• Provide expert guidance using product, process, and market knowledge across the UK ID & Fraud customer base
• Stay ahead of market, technology, and regulatory trends
• Drive revenue through education, consulting, and sales support
• Partner with large customers to develop identity strategies balancing journey efficiency and robust authentication
• Translate customer requirements into persuasive business cases and recommended solutions
• Analyze objectives and present findings through professional presentations with the sales team
• Share best practices and insights with management and broader teams
• Collaborate with Strategy & Product Management to align plans and identify new opportunities

Key requirements

• Excellent project management and analytical skills
• Experience positioning complex solutions in a team-based selling environment
• Curiosity and ability to deeply understand customer needs
• Brilliant organisational, time management, and interpersonal skills
• Excellent written, verbal, and presentation communication skills
• Demonstrates initiative, accountability, and a bias for action
• Excellent networking and relationship-building capabilities
• Ability to manage multiple priorities while maintaining attention to detail

• Curiosity
• Strong communication
• Relationship-building
• Product, process, and market knowledge in Identity & Fraud
• Ability to translate requirements into business cases
• Data-driven solution design

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