Overview
In this role, you will support messaging and IAM strategy for a flagship account in the aerospace sector. You will work closely with cross-functional teams to manage BAU and high-profile projects, ensuring secure and reliable email and identity services. The position involves on-site work at Newport, Portsmouth or Stevenage with SC clearance preferred and a pathway for suitable candidates. You’ll contribute to incident escalations, patch management, and integration with enterprise AD/PKI, helping the team progress strategic outcomes.
Pay / Benefits
- 25 days annual leave
- Health cash plan
- Life assurance
- Pension
Responsibilities
- Act as a key escalation point for technical issues
- Handle BAU tickets for Messaging and IAM
- Support large-scale European-wide projects with project teams
Key requirements
- Strong on-prem Exchange experience (2019 preferred)
- Experience patching Exchange with SU updates
- Understanding of email/messaging AV and spam protection (Cisco ESA or Fortimail a plus)
- Experience with Microsoft Active Directory at Enterprise/Multi-forest scale
- Solid understanding of AD, domain structures and GPOs
- Strong troubleshooting, root-cause analysis and problem-resolution skills
- Knowledge of Single Sign-On/PKI
- Customer-focused
- Strong collaboration with cross-functional teams
- Analytical mindset with good problem-solving能力
- On-prem Exchange (2019)
- Patch management (SU updates)
- Email security and AV/spam protection
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