Overview
In this role, you will lead the UKTA New Business & Fund Activity Team to govern onboarding, fund activity, and lifecycle events with a focus on quality, risk control, and timely delivery. You collaborate with cross-functional partners across Fund Accounting, Technology, Custody, Risk and Compliance to ensure priorities are clear and resources are aligned. You will drive improvements in controls and client outcomes while managing a fast-paced portfolio. The role offers impact at the intersection of operations, governance, and regulatory compliance within Northern Trust’s UK transfer agency. You will shape a high-performing, inclusive team culture and serve as a senior escalation point for复杂/
Pay / Benefits
- Time Off in Lieu for approved weekend work
- flexible and collaborative work culture
- inclusive workplace
- strong financial stability
Responsibilities
- Lead and develop the UKTA New Business & Fund Activity Team with clear priorities and standards
- Allocate work on new business, fund activity, transitions and changes based on complexity, risk, capacity and capability
- Oversee delivery plans, milestones, dependencies, testing, approvals and readiness
- Ensure appropriately authorized Partners lead and independently review activity
- Maintain a strong control environment including ownership, segregation of duties, quality review, evidence retention and escalation
- Provide governance and challenge over client and fund setup across transfer-agency systems
- Keep procedures, runbooks, operating models and lessons learned up to date and accessible
- Oversee requirements, solution design, testing, implementation, defect management and post-implementation review
- Provide management reporting on portfolio status, risks, issues and outcomes
- Own workforce planning, recruitment, onboarding, succession planning and contractor support
- Set objectives and conduct performance, development and coaching discussions
- Build an inclusive, collaborative, high-performing team culture
- Maintain relationships with clients and colleagues across Fund Accounting, Technology, Custody, Depositary, IOO, Product, Risk and Compliance
- Oversee dependencies and risks with external providers and vendors
- Sponsor improvements that strengthen controls, enhance client outcomes and reduce operational risk
- Act as senior escalation point and decision-maker for complex or high-risk activity
Key requirements
- Strong knowledge of Northern Trust, UK transfer agency and regulatory environment
- Proven people-management experience
- Experience leading teams responsible for complex new business, fund activity, or change portfolios
- Ability to govern multiple concurrent assignments with planning and risk management
- Strong client and stakeholder-management in financial services
- Experience overseeing requirements, design, testing, and post-implementation review
- Understanding of operational risk, controls, regulatory obligations and audit-ready evidence
- Experience coordinating distributed teams across functions, locations and external providers
- Strong analytical, prioritization, communication, presentation and negotiation skills
- Evidence of delivering sustainable process improvements and embedding lessons learned
- leadership
- stakeholder-management
- communication
- UK transfer agency knowledge
- regulatory environment understanding
- operational risk and control framework
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