2nd-Line Software Support Specialist

NEC Software Solutions in the United Kingdom seeks a 2nd line software application support specialist for the CONNECT Police software. You will resolve incidents, investigate complex issues, and recreate defect scenarios in internal test environments to provide evidence for fixes.

The role requires ITIL-aligned processes, strong analytical skills and the ability to multi-task while communicating clearly with technical and non-technical staff. Occasional on-call duties may apply.

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