Triage Mental Health Practitioner

Overview

In this role you will support accessible mental health care within an integrated community setting, joining the North Westminster Community Mental Health Hub and triage teams. You will assess, triage, and signpost referrals, delivering short-term interventions and ensuring coordinated pathways with GP practices and community services. The role emphasizes cross-functional collaboration, safeguarding, and ongoing professional development in a busy, diverse urban context. This is an opportunity to impact patient flow, early identification of risk, and continuity of care across services.

Pay / Benefits

• Staff and Wellbeing services
• Career mapping and professional development
• On-site shadowing opportunities
• Award-winning staff networks
• Great staff benefits and discounts
• Cycle to work scheme

Responsibilities

• Receive and triage GP referrals with comprehensive psychosocial assessments
• Act as liaison for aligned GP practices and support patients with complex needs
• Screen routine/enhanced referrals for primary care suitability
• Facilitate onward referrals to Hub pathways, specialist teams, or external agencies
• Identify and fast-track individuals with severe mental illness or high risk
• Escalate safeguarding concerns per policies
• Refer common mental health problems to psychological therapies or community resources
• Engage with GPs and practice nurses for integrated care
• Deliver high-standard, psychosocial and evaluation-based care
• Participate in Hub duty rota and maintain clinical supervision

Key requirements

• Current Professional Qualification in Mental Health Nursing; live NMC registration
• Extensive post-registration experience in multidisciplinary mental health teams
• Experience with acute/severe and enduring mental health problems
• Excellent verbal and written communication, report writing, and IT skills
• Ability to assess, plan, implement and evaluate comprehensive care plans
• Risk assessment and management skills; understanding of psychosis and its impact
• Knowledge of legislation and guidance for this client group
• Cultural competence and skills engaging diverse communities and minority ethnic groups
• Experience with supervision of others and involvement in audits/research (desirable)
• Leadership, counselling and group work skills (desirable)

• Strong verbal and written communication
• Empathy and warmth in client relationships
• Cultural competence and inclusive practice
• Psychosocial interventions
• Risk assessment and management
• Ability to develop and implement care plans

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