CX Automation & AI Lead — Remote, End-to-End Impact

Remote is seeking a core technical and programme lead within CX Operations. You will own delivery end to end, working alongside CX leadership and cross-functional partners to build the automation and AI capabilities that shape how the team operates at scale.

You will lead initiatives with significant autonomy, scope complex work, and translate operational needs into practical technical solutions while maintaining clear documentation and collaboration across teams.

#J-18808-Ljbffr…