2nd Line IT Support Engineer – Microsoft 365 & VDI

Adria Solutions Ltd in Manchester is seeking a capable 2nd Line IT Support Engineer to take ownership of technical issues and contribute to infrastructure change within a Microsoft-first environment.

The role focuses on escalation, complex incident resolution, and proactive problem management across a 500-user national branch network. Office-based in Manchester, you’ll work closely with the 2nd Line Technician and IT transformation projects.

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