Overview
In this role you manage a portfolio of high-value ExP members, shaping tailored service plans and driving engagement. You collaborate with Gartner’s Sales to secure renewals and deliver innovative solutions around member priorities. You will host and facilitate a range of briefings and events to showcase insights and recommendations. Your work supports senior IT leaders and CIOs, helping them navigate AI, digital transformation and other strategic priorities. This is a high-impact, mission-driven role at a premier technology advisory firm.
Pay / Benefits
- world-class benefits
- competitive compensation
- hybrid work environment
- growth opportunities
- inclusive culture
Responsibilities
- Manage a portfolio of 28+ member relationships with complex, high-value clients
- Leverage subject matter expertise to create service solutions using ExP products
- Assess Mission Critical Priorities (MCPs) and develop customized service plans
- Conduct on-site and virtual briefings, workshops, analyst visits, roundtables and webinars
- Present or facilitate ExP events when relevant
- Partner with Gartner Sales to drive member engagement and ExP renewals
Key requirements
- Ability to adopt best practices, build strong relationships, follow processes and embrace feedback
- Natural curiosity with willingness to share expertise with ExP members
- 15+ years of progressive technology exposure (AI, BI, ML, Digital Transformation, Blockchain, Big Data, CLOUD) likely from Consulting or CxO roles
- Expert-level ability to manage multiple priorities and demonstrate advanced critical thinking and structured problem-solving
- relationship-building
- curiosity and knowledge sharing
- continuous improvement mindset
- AI
- BI
- ML
…
