Business Operations & Improvement Development Programme – Payments (London)

Overview

In this paid development programme, you join Nationwide’s Payments teams to build expertise in payments operations and customer outcomes. You’ll follow a tailored learning path with hands-on experience, digital learning, and leadership insights while rotating through three placements to gain broad and specialist knowledge. You’ll work on real projects that improve how millions move and manage money, balancing customer needs with regulation and efficiency. This role开启s a path toward a rewarding banking career within a purpose-driven, customer-centric culture.

Pay / Benefits

• 25 days holiday (increases to 30)
• annual bonus
• private medical insurance
• Wellhub fitness and wellbeing
• pension
• volunteer hours (up to 14)

Responsibilities

• Join high-performing Payments teams to support operations and strategic priorities
• Complete a six-week onboarding and three rotational placements across different Payments areas
• Engage in data analysis, process reviews, risk and control activities, and stakeholder engagement
• Contribute to projects that improve customer outcomes and business performance
• Participate in development programmes (e.g., Payments 101, AI for Business Value) and networking with leaders and peers

Key requirements

• Interest in payments and financial services
• Curiosity about technology, regulation, and innovation in payments
• Ambition to grow and take on new challenges
• Logical, methodical thinking with attention to detail and big-picture awareness
• Ability to build relationships across the business
• Drive, high performance, and openness to feedback

• Curiosity
• Communication
• Problem solving
• Data analysis
• Process improvement
• Payments operations

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