Clinical Specialist – Operations

Overview

In this role you will support commercial and project delivery teams by translating study protocols into data collection and eCOA solution designs. You will review trial documents to identify scientific and regulatory requirements and help shape client-facing materials for pre-sales and bids. You will collaborate across teams to ensure COA/eCOA solutions align with study objectives and therapeutic needs. This position offers deep exposure to COA/eCOA across indications and a chance to stay at the frontier of clinical research and digital health.

Responsibilities

• Analyze study protocols and documents to document study requirements
• Contribute to client-facing materials for strategic and commercial discussions
• Guide development of eCOA solutions to meet study objectives
• Assess product capabilities across therapeutic indications
• Keep abreast of industry best practices and regulatory COA requirements
• Conduct literature reviews to deepen therapeutic area knowledge
• Participate in thought leadership to showcase scientific expertise
• Manage multiple projects with effective time allocation

Key requirements

• Advanced degree (MSc or PhD) in biological science or healthcare
• Solid understanding of clinical research and drug development
• Proven multitasking and time-management abilities in fast-paced settings
• Business-oriented mindset with awareness of commercial drivers
• Experience presenting scientific content to diverse audiences
• Willingness to develop expertise in new fields through research and networking
• Strong teamwork and cross-functional collaboration in matrix environments
• Excellent written and verbal English communication

• excellent written and verbal communication
• interpersonal skills and stakeholder engagement
• cross-functional collaboration
• knowledge of clinical outcome assessments (COA) and eCOA
• experience with patient-reported outcome measures (PROs) or COAs (desirable)
• literature search and evidence synthesis

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