Lead Presales Consultant – Fibre Broadband

Overview

In this senior, customer-facing role you translate complex enterprise connectivity needs into technically robust and commercially viable solutions. You will lead the pre-sales process, shaping design standards and governance to support growth. You work closely with sales, product and delivery teams to qualify opportunities, design end-to-end connectivity solutions, and support proposals through to contract. The role offers impact by building and maturing a UK-focused Solutions Architecture capability within a growing connectivity provider. A strong hook is the blend of hands-on design, commercial acumen and leadership in a fast-paced, remote-friendly environment.

Responsibilities

• Lead customer discovery workshops and technical qualification activities
• Design enterprise connectivity and network solutions aligned with customer requirements
• Support opportunities from initial qualification through proposal, commercialization and contract signature
• Design solutions across owned and third-party networks
• Incorporate DIA, Ethernet, optical connectivity, SD-WAN/SASE, cybersecurity, cloud connectivity and managed services
• Identify upsell/cross-sell opportunities through consultative engagement
• Support technical proposals, commercial modelling, tenders, bid responses and presentations
• Collaborate with Sales, Product, Network Engineering, Commercial, Customer Experience and Delivery teams
• Ensure solutions are qualified and documented before handover
• Develop repeatable pre-sales processes and governance
• Create and maintain solution templates, reference architectures and design standards
• Work with vendors, carriers and partners for additional capability
• Provide customer/market feedback to influence future investments
• Act as trusted technical and commercial advisor to customers, partners, and internal stakeholders
• Help establish a scalable Solutions Architecture function and mentor future team members

Key requirements

• Strong experience in telecommunications, connectivity, networking, or related tech
• Proven pre-sales, solutions architecture, solutions consulting or sales engineering background
• Experience designing connectivity and network solutions for SME/mid-market/enterprise
• Strong understanding of internet architecture and services
• Experience with Layer 1/optical and Layer 2 Ethernet services
• Understanding of SD-WAN and SASE
• Exposure to cybersecurity and secure networking
• Understanding of cloud connectivity and managed-service environments
• Experience supporting complex sales opportunities from discovery to contract
• Ability to create high-quality technical/commercial proposals
• Experience presenting to technical and senior decision-makers
• Experience working across technical, commercial, and operational teams
• Experience with multi-vendor and partner-led solutions
• Understanding of direct/indirect/reseller/MSP/wholesale models
• Experience supporting multi-site enterprise customers advantageous
• Experience developing or improving pre-sales processes desirable

• Commercially minded and customer-focused
• Comfortable solving complex business problems
• Ability to challenge customer requirements and translate to business outcomes
• DIA (Dedicated Internet Access)
• Layer 1 optical and Layer 2 Ethernet
• SD-WAN/SASE

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