Overview
As Director of Fleet Operations Execution, you will lead a 300+ person global fleet organization to sustain safety, performance, and on-road risk control. You will set global standards, KPIs, and incident response for high-stakes events, while aligning operational, safety, and commercial goals. You will collaborate with Safety, Technical Operations, and cross-functional partners to operationalize testing of features and milestones. This role offers a chance to shape on-road risk governance at scale and drive consistent, high-impact global operations.
Pay / Benefits
- hybrid working policy
- in-office London with remote work option
- core working hours
- opportunity for regular international travel
- dynamic, inclusive culture
- career impact and leadership role
Responsibilities
- Lead a network of regional Heads of Fleet Ops across UK, US, Germany, and Japan in a 300+ person organization
- Be the authoritative decision-maker on on-road risk in complex, high-stakes situations
- Own incident response execution for high-severity events across geographies
- Balance operational, safety, and commercial objectives in major decisions
- Drive global consistency through clear KPIs and performance metrics for regional teams
- Partner with Safety, Technical Operations, and other cross-functional teams to operationalize feature and milestone testing
- Proactively surface risks and gaps, conducting structured reviews and course-corrections
- Maintain a single global operating standard while managing multiple internal and external programs and platforms
Key requirements
- Extensive leadership experience managing global, multi-site teams of 100+ people through a layer of leaders
- Experience leading through technical development cycles (R&D, product development, testing/validation) with engineers
- Sound judgment in high-stakes, safety-critical situations and ability to own decisions
- Track record setting and enforcing performance standards and KPIs for leaders
- Strong cross-functional influence without formal authority
- Experience owning incident response and risk management for high-severity events
- Comfortable managing a mixed workforce of contractors and full-time employees across regions and time zones
- Based in or willing to relocate to London with in-person presence and international travel
- strong leadership and by-influence
- sound judgment and decisiveness
- cross-functional collaboration
- experience with safety-critical operational environments
- ability to engage with engineering/technical partners
- incident response and risk management
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