Customer, Strategy & Communications Strategy – Placement Year

Overview

In this placement you’ll support corporate strategy, customer insights and product development while gaining hands-on experience across marketing, digital delivery and change initiatives. You’ll work with cross-functional colleagues to shape go-to-market plans, run market and data analyses, and help prepare business cases and presentations. You’ll coordinate projects and stakeholder communications, contributing to digital, CRM and process improvement efforts. This role offers exposure to real business priorities and a clear path to build strategic, commercial and project-management skills in a collaborative, learning-focused environment.

Pay / Benefits

• competitive salary
• 27 days holiday (pro rata)
• pension scheme
• subsidised on-site restaurant
• Advantages scheme with offers and discounts

Responsibilities

• Support Corporate Strategy and Customer Insights requirements across UK and Munich teams
• Assist development, governance and launch of products and services including go-to-market planning
• Conduct market, competitor and customer research and analyze data for trends and opportunities
• Create business cases, project requirements, presentations and recommendations
• Support planning and delivery of marketing campaigns, promotions and performance reporting
• Assist Change & Innovation Manager with Strategy workshops and training
• Coordinate projects, milestones and stakeholders; support digital, CRM, process improvement and AI initiatives
• Support digital portfolio and resource planning; liaise with sales counterparts and development teams
• Support digital stakeholder engagement, communications, customer queries and support materials using insights

Key requirements

• Organisation and project management skills with ability to handle multiple priorities
• Strong communication and relationship-building with stakeholders including C-Suite
• Proactive, collaborative, able to work independently and as part of a team
• Strong analytical skills and commercial awareness; interest in customer, market and data insights
• Proficient in Microsoft Excel, PowerPoint, Word, Outlook; comfortable with Salesforce
• Interest in strategy, marketing, communications and digital innovation
• Interest in coding or technology; exposure to SQL, Java or APIs considered advantageous
• Business qualification at A-level or as part of a degree preferred

• organization and multitasking
• communication and relationship-building
• proactivity and collaboration
• Microsoft Excel
• PowerPoint
• Word

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