The Head of Transactional Banking is accountable for the end-to-end strategy, design, commercial performance and transformation of Nationwide’s Business Banking transactional proposition across business current accounts, payments, cash management, digital money movement, open banking and related value-added services. The role will shape a differentiated, market-relevant proposition that helps SMEs and corporates run their day-to-day finances with confidence, capture greater primary-bank share, deepen deposits and payments income, and deliver fair, transparent and sustainable outcomes in line with Nationwide’s mutual purpose.
You will play a pivotal role in building the everyday banking engine for the Business Bank. This is a once-in-a-career opportunity to help create a full-service mutual business bank that can compete with digital challengers on speed and simplicity, while outperforming traditional banks on trust, fairness, relationship depth and breadth of capability.
Reporting to the Director of Group Business Products, the role will lead the strategy, roadmap and in-life management of business current accounts, payments and cash-management propositions, ensuring they are commercially compelling, digitally excellent, operationally scalable, well controlled and aligned to the needs of sole traders, micro businesses, SMEs, mid-market businesses and larger corporate customers.
You’ll be accountable for creating the products and services that businesses use every day: accounts that are easy to open and operate, payments that are reliable and efficient, and digital tools that reduce admin, improve cash-flow control and strengthen the customer relationship.
Across the transactional portfolio, you’ll own the full lifecycle from market and customer insight through to proposition design, pricing, payment capabilities, partner integration, digital journey requirements, distribution, launch, customer outcomes, risk and controls, and ongoing performance optimisation.
At Nationwide we offer hybrid working wherever possible. More rewarding relationships are supported through our hybrid approach, bringing colleagues together across our UK wide estate, whilst also supporting generous access to home working. We value our time in the office to solve problems, to learn, and to feel connected.
Virgin Money is now part of Nationwide
Nationwide acquired Virgin Money in October 2024. Virgin Money continues to serve customers on the high street, and there will be a phased and considered integration over the coming years.
You’ll be employed by Nationwide from day one, delivering real impact and benefitting from a highly competitive range of benefits. We’re a workplace where you’re rewarded, recognised and celebrated.
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