Urgent and Emergency Care (UEC) Improvement Consultants

Overview

As part of PA’s Operations and Improvement team, you will help redesign urgent and emergency care across England, partnering with NHS leaders to shift care left and build data‑driven models. You will work cross‑functionally with clinical and operational colleagues to reduce avoidable ED attendances and create sustainable delivery. This is a mission‑driven, career‑defining opportunity to shape UEC services with real-world impact.

Pay / Benefits

• Private healthcare
• 25 days annual leave (+ 0.5 day on Christmas Eve)
• Generous pension
• Annual performance bonus
• PA share ownership
• Cycle to work / give as you earn

Responsibilities

• Redesign pathways to intervene sooner and closer to home in collaboration with clinical and operational teams
• Build integrated, data‑driven UEC models that improve patient, clinician, and system outcomes
• Support NHS systems, providers, and ambulance services to move from crisis response to sustainable delivery
• Drive service redesign with impact across primary, community, acute and social care
• Turn organizational friction into alignment and enable clearer decision making
• Deliver improvements that enhance patient safety and experience

Key requirements

• Hands‑on improvement and transformation experience in UEC (operational, clinical, or consulting)
• Proven change delivery within UEC settings
• Consultancy background (ideally)
• Strategic thinker able to operate in real‑world NHS complexity
• Strong communicator capable of influencing clinical leaders and executives
• Problem‑solver in multi‑agency, high‑stakes environments
• Commitment to improving the NHS and supporting the 10‑Year Health Plan
• Experience with data modelling and analytics is advantageous

• Influencing and stakeholder engagement
• Strategic thinking
• Resilience under pressure
• Collaborative mindset
• Clear and concise communication
• Data modelling and analytics

…