Resident Services Advisor – 6 Month Contract

Rochdale Council in Greater Manchester is seeking an Advisor on a fixed-term 6‑month contract to assist residents with information about Council and non‑Council services. You will handle enquiries by telephone and email, resolve and record them, and signpost where specialist input is required.

The role emphasizes delivering a high standard of customer service, understanding diverse community needs, and working within a busy contact centre environment.

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