Temporary General Manager (Property)

Temporary General Manager (Property)

Location: Brighton

Contract: Temporary

Hours: Full Time in office, Monday to Friday (08:00 – 17:00)

Salary: £19.49ph

Key Responsibilities

• Lead the day-to-day operations of the site, ensuring smooth and efficient running.
• Oversee all operational activity, including health & safety compliance, statutory testing, risk management, and out-of-hours service provision.
• Support budget management, expenditure control, invoicing, profit and loss reporting, forecasting, and variance analysis.
• Act as the primary representative of the business on site, delivering an exceptional experience for residents, visitors, clients, and stakeholders.
• Monitor resident feedback and implement immediate actions to maintain and improve service standards.
• Oversee rent collection, occupancy, sales performance, and key operational KPIs.
• Support community engagement initiatives, including resident events, open days, and site activities.
• Respond effectively to health & safety matters, complaints, wellbeing concerns, and safeguarding issues, escalating where appropriate.
• Produce and contribute to operational reports covering compliance, financial performance, sales activity, and resident wellbeing.
• Identify opportunities to improve operational performance, customer experience, and service delivery.

About You

To be successful in this role, you will have:

• Previous experience in an operational management or General Manager role within property, student accommodation, residential, hospitality, facilities management, or a similar customer-focused environment.
• Strong leadership and people management skills, with the ability to motivate and support a team.
• A solid understanding of health & safety legislation, compliance, risk management, and safeguarding procedures.
• Commercial awareness, with experience managing budgets, financial reporting, KPIs, and revenue performance.
• Excellent communication and relationship-building skills, with the confidence to represent the business professionally.
• Strong organisational skills and the ability to remain calm and effective under pressure.
• A proactive, hands‑on approach with the ability to quickly understand operational priorities and provide immediate stability.

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