Lead Head Technician- Milton Keynes

Office Head Technician – Milton Keynes

Location: Milton Keynes.

Hours: 9:00am to 5:30pm, Monday to Friday.

Salary: £29,512.35 plus commission.

Role Overview

In this role you will work in an office environment where customers pre‑arrange appointments and visit during scheduled times. You will repair smartphones and tablets, manage stock, maintain a welcoming environment and support sales of accessories. The position is an individual contributor and reports to the area manager.

Responsibilities

• Repair smartphones and tablets, including screens, batteries and cameras.
• Greet customers, answer questions and offer helpful technical advice.
• Own and manage online appointment bookings throughout the week.
• Manage stock and keep essential supplies running smoothly.
• Follow safety guidelines to maintain a secure environment.
• Support sales by recommending accessories and solutions.

Qualifications

• Experience repairing smartphones or tablets for major brands such as Apple, Samsung or Google.
• Strong, friendly communication skills with the ability to support customers.
• Ability to work independently, using initiative to diagnose and resolve issues.

Benefits

• Basic salary of £26,000 to £28,350.40 plus an attractive commission structure.
• Company pension scheme.
• Extra holiday days with each year of service (21 days holiday plus 8 bank holidays).
• Personalised career development and ongoing training opportunities.
• Potential relocation support.

Equal Opportunity Statement

Assurant is committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are a proud equal opportunity workplace.

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